The business-side terms for tradespeople. Last updated: 17 June 2026.
These Qome Trade Terms are an agreement between you and Qome (Qome Ltd, company number 17295046, "we") and apply when you claim a listing or hold a Qome Trade subscription. They sit alongside our general Terms of Use, Privacy Policy and Cookie Policy; where there is any conflict on a trade-specific matter, these terms take precedence. You confirm that you use Qome as a business, not as a consumer, and that the person agreeing is authorised to bind that business.
Some directory listings are created from public registers before being claimed. Claiming a listing confirms you are authorised to manage that business and that the information you add is accurate and kept up to date. Accreditation badges are self-declared by the tradesperson and linked to the relevant public register so you can check them yourself; we don't verify them. You must keep your accreditations current, and we may remove badges you no longer hold. We may suspend or remove listings that are inaccurate, misleading or misused.
You keep ownership of the photos, logo, descriptions and links you add to your profile, and you grant Qome the licence needed to host and display them on the platform, including on your public, search-indexable profile page. You confirm you own that content or have permission to use it, that it is accurate, and that it does not infringe anyone else's rights. We may remove content that breaches these terms or the law.
Qome Trade is a paid annual subscription. The price is shown at sign-up and again before each renewal, and it renews automatically each year unless you cancel before the renewal date. Before each renewal we'll remind you of the price and how to cancel. If we change the subscription price, we'll give advance notice before it takes effect, and you can cancel before the new price applies. Payment is taken by our payment processor. Because you are contracting as a business and not as a consumer, the 14-day cooling-off right under the Consumer Contracts Regulations 2013 does not apply to you as a matter of law, but we grant an equivalent voluntary 14-day full refund window from the date you subscribe: cancel within that window for a full refund. After the first 14 days, cancelling stops future renewals and you keep access until the end of your current paid period, but that period's fee is non-refundable. If we materially reduce the service during a period you've paid for, that is a further case where we'll consider a fair refund outside the window above.
You agree to: keep your business details, services and accreditations accurate and current; respond to homeowners honestly; not misrepresent your qualifications, insurance or approvals; not post or solicit fake reviews; and comply with the acceptable-use rules in our general Terms of Use. Accounts that break these terms may be suspended or closed.
Qome is a directory and a set of business tools. We are not a party to any contract between you and a homeowner, we do not guarantee you any leads, enquiries or work, and the quality and delivery of any job remain entirely your responsibility. Nothing here excludes liability that cannot legally be excluded. Subject to that, and because this is a business-to-business service: we are not liable for lost profits, lost business, lost goodwill or any indirect or consequential loss; and our total liability to you in any 12-month period is limited to the Qome Trade fees you paid in that period.
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If any clause is found invalid, the rest stand. We may update these terms; material changes will be notified before they take effect. Contact: support@qome.co.uk.